Returns & Exchanges

At Madman Shop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Whether you have changed your mind or received a defective product, our team is here to ensure a smooth and fair exchange process.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the items you wish to return to receive an authorization number.

• 2.
  Pack Your Items

  Securely place the products in their original packaging, ensuring all tags are attached and the items show no signs of use.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.