Frequently Asked Questions

Everything you need to know about shopping at Madman Shop

How long does shipping take?

Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

Madman Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order in real-time?

Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly to your doorstep.

Are your products covered by a warranty?

Most of our products come with a 1-year limited manufacturer's warranty against defects. Please check the specific product description for individual warranty details.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping rates and delivery times are calculated at checkout based on your destination.